Experts interviewed for this article:

• Navid Jam, director of security consulting services at Mandiant.
• Daimon Geopfert, national leader of security and privacy consulting at RSM.
• Darin Bielby, managing director of disputes and investigations at Navigant
• Bill Hardin, vice president of forensics services at Charles River Associates
• Jason Smolanoff, managing director, global practice leader of cyber security and investigations at Kroll
• Austin Murphy, director of incident response for Crowdstrike

Forensics firms play a vital role in any data loss incident, helping the breached organization determine exactly what went wrong, assess the scope of the damage, and, in conjunction with a Breach Coach®’s efforts, take steps to remediate the problem. We spoke with leading forensics experts about dos and don’ts for an optimal forensics process.